[TERMS OF SERVICE]

> THE RULES OF ENGAGEMENT
> ACADEMIC EXCELLENCE STANDARDS
> NO SHORTCUTS. NO EXCEPTIONS.

[SERVICE AGREEMENT]

> TUTORING SERVICES: ONE-ON-ONE ACADEMIC INSTRUCTION VIA VIDEO OR IN-PERSON

> SCHEDULING: SESSIONS BOOKED THROUGH PLATFORM, 24-HOUR CANCELLATION POLICY

> PAYMENT: HOURLY RATES CHARGED PER SESSION, NO REFUNDS FOR COMPLETED SESSIONS

> MATERIALS: STUDENTS PROVIDE TEXTBOOKS, TUTORS PROVIDE SUPPLEMENTAL RESOURCES

[STUDENT RESPONSIBILITIES]

> ATTENDANCE: ARRIVE ON TIME AND PREPARED FOR ALL SESSIONS

> HOMEWORK: COMPLETE ASSIGNED PRACTICE BETWEEN SESSIONS

> COMMUNICATION: INFORM TUTOR OF SPECIFIC ACADEMIC GOALS AND CHALLENGES

> RESPECT: MAINTAIN PROFESSIONAL CONDUCT DURING ALL INTERACTIONS

[TUTOR STANDARDS]

> QUALIFICATIONS: VERIFIED DEGREES AND TEACHING EXPERIENCE

> PREPARATION: CUSTOMIZED LESSON PLANS FOR EACH STUDENT

> PROGRESS TRACKING: REGULAR ASSESSMENTS AND FEEDBACK

> AVAILABILITY: RELIABLE SCHEDULING AND PUNCTUALITY

[ACADEMIC INTEGRITY]

> NO CHEATING: TUTORS WILL NOT COMPLETE ASSIGNMENTS FOR STUDENTS

> UNDERSTANDING FOCUS: EMPHASIS ON LEARNING PROCESS, NOT JUST ANSWERS

> ORIGINAL WORK: STUDENTS MUST SUBMIT THEIR OWN WORK TO SCHOOLS

> REPORTING: VIOLATIONS WILL BE REPORTED TO EDUCATIONAL INSTITUTIONS

[PAYMENT TERMS]

> BILLING: CHARGED IMMEDIATELY AFTER EACH COMPLETED SESSION

> RATES: VARY BY TUTOR EXPERIENCE AND SUBJECT COMPLEXITY

> CANCELLATION: 24-HOUR NOTICE REQUIRED TO AVOID CHARGES

> DISPUTES: CONTACT SUPPORT WITHIN 48 HOURS OF SESSION

[PLATFORM RULES]

> ACCOUNT SECURITY: USERS RESPONSIBLE FOR PASSWORD PROTECTION

> APPROPRIATE USE: PLATFORM FOR EDUCATIONAL PURPOSES ONLY

> CONTENT OWNERSHIP: USERS RETAIN RIGHTS TO THEIR ACADEMIC WORK

> TERMINATION: ACCOUNTS MAY BE SUSPENDED FOR POLICY VIOLATIONS

[CONTACT FOR TERMS]

> EMAIL: LEGAL@TUTOROPIA.COM

> RESPONSE TIME: 72 HOURS MAXIMUM

> LAST UPDATED: JANUARY 2025